Due to the sensitive, high-purity nature of our research chemicals and analytical reference materials, we maintain strict quality control and safety standards.
All sales are considered final. We are unable to accept returns, issue exchanges, or offer refunds once an order has been placed and shipped. This policy is in place to ensure the integrity and purity of our products for all research customers.
Damaged or Incorrect Orders: If your order arrives damaged, incorrect, or with a shipping error traceable to our fulfillment process, we want to help. Please contact our support team immediately at help@cactuspeptides.com.
Customer Support: While all sales are final, we are committed to customer satisfaction. If you have any issue with your order, please reach out to us at help@cactuspeptides.com, and our team will review your situation to determine if an exception or resolution can be made on a case-by-case basis.
We appreciate your understanding and cooperation with our research-focused quality control policies.
